At sapakhana.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help with our 7-day return policy.

Eligibility Criteria for Returns:

Damaged or Defective Products: If you receive a damaged or defective product, you must inform us within 7 days of receiving the item.

Incorrect Product: If you receive an incorrect product that doesn’t match your order, please notify us within 7 days of receiving the item.

Print Quality Issues: In the case of print quality issues such as blurry images, smudges, or color mismatches that are not due to your provided file, please contact us within 7 days of receiving the product.

Conditions for Returns:

Products must be unused, in the same condition you received them, and in their original packaging.

The product must be returned within 7 days from the date you received it.

Return Process:

To initiate a return, please contact our customer support team at [customer support email] or [customer support phone number] to obtain a return authorization.

Once authorized, securely package your return and include the original packing slip or a note with your order number and reason for return.

Ship the package back to the address provided by our customer support team. Please note that the customer is responsible for return shipping costs unless the return is due to our error (e.g., damaged, defective, or incorrect product).

Refund Process:

Refunds will be processed within [number] business days upon receiving your returned item.

The refund will be issued to the original payment method used for the purchase.

Exclusions:

Personalized or customized items cannot be returned unless there is a manufacturing defect or an error on our part.

Items that are returned without prior authorization or outside of the 7-day return period may not be eligible for a refund or exchange.

Contact Us:
If you have any questions about our return policy, please contact us at [thesapakhana@gmail.com] or [01776603040].

By making a purchase on sapakhana.com, you agree to adhere to the terms of our return policy as stated above. We reserve the right to update or modify this policy at any time without prior notice.

Last updated: [07/08/2024].